Mid-Level Customer Support (Night Shift)

We are seeking a mid-level Customer Support professional with a solid foundation in web-based products  and  a proven  ability  to  communicate  clearly  and  empathetically. The ideal candidate has at least two to three years of customer support experience, strong written English, and the judgment to handle complex customer issues independently.

You should be comfortable working with technology, understanding  website-related  concepts and using modern support tools. Most importantly, you should bring professionalism, ownership and a customer-first mindset to every interaction.

Codewing Solutions is a fast-growing product company based in Kathmandu.

Our  products  are  used  by  millions  of  people  in  over  165  countries—from  travel agencies to bloggers, coaches, and small businesses.

At  Codewing,  we  don’t  work  on  client  projects.  We  build  our  own global software products—and we keep growing.

Some of our most popular products include

Location: In-office at CodewingSolutions, Kathmandu during the training period, with the opportunity to transition to a work-from-home arrangement after moving to the night shift.

Salary

4.2–7.2 lakhs per year (CTC)

Note: This role does not involve onboarding calls, migrations or training junior team members at this stage.

Please fill out the application form at the link below

https://codewing.co/application-form/

https://www.jobsnepal.com/mid-level-customer-support-night-shift-143954