Avinya Store in Bhangal, Kathmandu, is the go-to place for quality chairs tech & innovative products. We're on the lookout for an enthusiastic Sales Associate who is dedicated to driving sales and ensuring customer satisfaction.

Key Responsibilities

• Identify and engage potential clients.
• Build and manage leads through calls, networking, etc.
• Arrange meetings with decision-makers to showcase our chairs.
• Develop and deliver sales pitches, demos, and proposals.
• Negotiate prices and contracts to meet sales goals.
• Provide excellent customer service and post-sales support.
• Stay updated on industry trends and competitors.
• Maintain accurate records using CRM systems.
• Create Facebook & Instagram Post through CANVA.
• Create creative and sales attracting videos.

Additional Responsibilities

• Manage social media messages and comments related to product inquiries.
• Coordinate chair deliveries with the delivery team.
• Handle customer inquiries about products and escalate complex issues.
• Maintain a good understanding of customer needs and expectations and handles all customer concerns appropriately and in a timely manner to ensure customer satisfaction.
• Maintain an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Collaborating with the marketing department to ensure that the company is reaching its target audience.
• Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
• Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
• Answering customers' questions and escalating complex issues to the relevant departments as needed.
• Able to handle orders on multiple platforms like Instagram, Meta and daraz.

Job Specification

Required qualifications for this job

Required Education Leve

Under Graduate (Bachelor)

Required Experience

More than 2 years

Other Specification

• Sales management skills.
• Strong communication (written and spoken).
• Customer service-oriented attitude.
• Experience in sales strategies.
• Problem-solving skills.
• Ability to thrive in a fast-paced environment.
• Bachelor's degree in Marketing, Business Administration, or related fields.
• Experience in furniture is a plus.
• Fluent in English and Nepali; other languages are a bonus.

Additional Specifications

• Preferably a high school or Bachelor's degree in Business, Marketing, or related fields.
• Proven 2 years of sales experience.
• Sound knowledge of sales strategies and industry regulations.
• Keep track of the inventories / Stock Management.
• Successful B2B sales are preferred.
• Deep understanding of sales processes and tech & innovative concepts.
• Excellent communication and negotiation skills.
• Self-motivated, hardworking, and result-driven.
• Proficient in CRM software and sales tools.