We are looking for a friendly, detail-oriented Customer Support Representative to assist customers by answering inquiries, resolving issues, and providing an excellent overall experience. The ideal candidate is a strong communicator, problem-solver, and team player who enjoys helping people.Key Responsibilities

• Respond to customer inquiries via phone, email, chat, or social media
• Resolve product or service issues efficiently and professionally
• Maintain accurate records of customer interactions and transactions
• Escalate complex issues to the appropriate internal teams when needed
• Follow company policies, procedures, and service standards
• Provide feedback to improve products, services, and customer experience
• Meet or exceed individual and team performance metrics

Requirements & Qualifications

• High school diploma or equivalent (Bachelor’s degree preferred)
• Previous experience in customer service or support role is a plus
• Excellent verbal and written communication skills
• Strong problem-solving and conflict-resolution abilities
• Ability to multitask and work in a fast-paced environment
• Basic computer skills and familiarity with CRM tools
• Customer-focused mindset with a positive attitude

Skills

communication,computer skills,customer support,communication skills,customer,crm