We are looking for a proactive and customer-focused Client Support Executive to provide exceptional support to our clients. The ideal candidate will address customer inquiries, resolve issues efficiently, and deliver a positive customer experience.Key Responsibilities

• Resolve customer concerns promptly and professionally.
• Maintain accurate customer records in the CRM system.
• Escalate complex issues to the appropriate department.
• Follow up with customers to ensure issue resolution.
• Meet customer satisfaction and service quality targets.
• Collaborate with internal teams to improve customer experience.
• Stay updated on company products, services, and policies.

Requirements

• Bachelor's degree or equivalent qualification.
• 0–2 years of experience in customer service or client support (freshers are welcome to apply).
• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal skills.
• Basic computer knowledge and proficiency in Microsoft Office.
• Experience with CRM software is a plus.
• Willingness to work flexible or rotational shifts, if required.

Benefits

• Competitive salary
• Performance incentives
• Career growth opportunities
• Training and development programs
• Supportive and collaborative work environment

Skills: customer,communication,communication skills,customer experience,basic,collaborative work,resolve,skills,crm,crm software